Hypothetical and Theoretical System Framework of Cultivation of Organizational Citizenship Behavior and Validation

Organizational Citizenship Behavior (OCB) is a unique aspect of individual activity at work, first put forward in the early 1980s, by Dennis W.Organ in the university of Indiana. According to Organ's (1988) definition, it represents "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and in the aggregate promotes the efficient and effective functioning of the organization". Two main components of OCB are mentioned in the previous studies. The first one is that employers have the option of OCB, which are except of the working load of employers. Another point is the irrelevance between OCB and rewards, which mean that the organization can not put any premium on individuals owing to their OCB.